Privacy Policy

Last updated: 12 October 2026

1. Who we are

Lasting Frames is a trading name of Leevoke Ltd, a company registered in England and Wales (company number 14471622) with its registered office at 13 Foundry Lane, Copford, Colchester, Essex, CO6 1BH, United Kingdom.

Leevoke Ltd is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your data, contact us at hello@lastingframes.com.

2. The data we collect

Enquiry and booking data — when you submit an enquiry through our website, sign up at a wedding fair or book our services, we collect your name, email address, phone number, event date, venue and any details you provide about your event.

Photographs and video — we capture images and footage of clients and their guests at events we are hired to cover. This includes photographs used for instant printing, digital photo galleries and our AI portrait experiences.

Website and device data — when you visit lastingframes.com, we collect technical data such as your IP address, browser type and pages visited, through cookies and similar technologies (see section 5).

3. How we use your data

• Respond to enquiries and provide quotes
• Deliver our services, including photography, printing, digital galleries, AI portrait experiences and videography
• Manage bookings, contracts and payments
• Communicate with you before, during and after your event
• Send you news and offers by email, where you have agreed to receive them
• Improve our website and advertise our services (see section 5)

4. Lawful bases

• Contract — to deliver the services you have booked with us
• Consent — for marketing emails, marketing use of your photographs (see section 6), and non-essential cookies and advertising tracking
• Legitimate interests — to respond to enquiries, operate and improve our business, and photograph guests at events where we have been hired, in line with the expectations set by the event host
• Legal obligation — to keep records required for tax and accounting purposes

5. Cookies and advertising

Essential cookies are required for the site to function. Non-essential cookies, including the Meta Pixel, are only set if you accept them via our cookie banner. The Meta Pixel lets us measure the effectiveness of our advertising and show relevant ads on Facebook and Instagram. You can withdraw your consent at any time by clearing your browser's site data for lastingframes.com, after which the banner will ask you again.

6. Photographs and marketing use

We ask every client in writing whether they are happy for us to keep and use photographs from their event for marketing, such as our portfolio, website, social media and advertising. We only use event photographs in marketing where this written consent has been given. You can withdraw consent at any time by emailing hello@lastingframes.com, and we will remove the images from future marketing use.

You can unsubscribe from marketing emails at any time using the link in any email we send.

7. AI portrait experiences

Our AI portrait service uses photographs taken at your event to create cinematic portraits. Images are processed securely through our platform provider, Snappic, for the sole purpose of creating your portraits and delivering them to you. They are not used to train AI models and are not shared for any other purpose.

8. Who we share your data with

We share personal data only where necessary to deliver our services, with:

• Cloudflare, which hosts our website
• Formspree, which processes our website enquiry form
• Zapier, which routes enquiry notifications to our team
• Klaviyo, which sends our emails
• Calendly, which manages call bookings
• Snappic, which delivers our digital photo galleries and AI portrait experiences
• Meta Platforms, for advertising measurement, where you have consented to advertising cookies
• Our accountants and payment providers, for billing and record-keeping

We do not sell your personal data. Where providers are located outside the UK, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

9. How long we keep your data

Enquiry data is kept for up to 12 months if you do not proceed to a booking. Booking and contract records are kept for six years in line with legal and accounting requirements. Event photographs and galleries are retained for 12 months after your event, after which they are deleted unless you have given written consent for marketing use. Email marketing data is kept until you unsubscribe.

10. Your rights

Under UK GDPR you have the right to access, correct, delete or restrict the use of your personal data, to object to processing, to data portability, and to withdraw consent at any time. To exercise any of these rights, email hello@lastingframes.com. We will respond within one month.

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date of the most recent update.

12. Contact

Leevoke Ltd (trading as Lasting Frames)
13 Foundry Lane, Copford, Colchester, Essex, CO6 1BH
hello@lastingframes.com